Vodafone UK has the highest response rate to customer service queries via Twitter than any other brand in the world on the site, according to a report.
via ‘Vodafone UK best at Twitter customer service’ | News | Marketing Week.
Vodafone UK has the highest response rate to customer service queries via Twitter than any other brand in the world on the site, according to a report.
via ‘Vodafone UK best at Twitter customer service’ | News | Marketing Week.
See on Scoop.it – How Social Media Impacts Business
See on smallbiztrends.com
See on Scoop.it – How Social Media Impacts Business
More than 50% of Twitter users expect a response in less than two hours.
See on blogs.hbr.org
See on Scoop.it – How Social Media Impacts Business
While social media use among businesses has grown, so have social media blunders. 2012, in fact, has produced a bumper crop of embarrassing, insensitive and incriminating tweets from businesses.
See on www.inc.com